Policies & Info

 

RETURN POLICY

Original works:

As a small artist, I really appreciate your business. Please note that I do not accept returns on any original works purchased through my store.

Before making a purchase, I encourage you to carefully review your order, as sales of original works are final. I'm are committed to providing high-quality products, and we strive to ensure that each item is accurately described on my website. If you have any questions or concerns about a product before buying, please feel free to contact me, and we’ll be happy to assist you.

Prints and more:

Your satisfaction is my top priority. If you are not completely satisfied with your print, I'm here to help. Please review the details of my return policy below:

  • Returns are accepted within 30 days of the delivery date.

  • The print must be in its original condition, free from damage, and packaged securely to prevent damage during the return shipping process.

  • Custom or personalized prints are not eligible for returns unless they arrive damaged or defective.

Return Process

  1. Contact Me: Before returning your print, please email me at enzoprina@gmail.com with your order details, including your name, order number, and reason for the return. If the item is damaged or defective, include photos of the issue.

  2. Return Authorization: Once your return is approved, I'll provide you with a return authorization and instructions for shipping the item back to me.

  3. Shipping the Return: Customers are responsible for return shipping costs. I recommend using a trackable shipping method to ensure safe delivery.

Refunds

  • Once we receive and inspect the returned print, I will process your refund within 7-10 business days.

  • Refunds will be issued to the original payment method.

  • Please note that original shipping costs are non-refundable.

Thank you for your understanding and support!

 

PRIVACY POLICY

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.